Contact us

CONTACT VOLTA AUDIO
Questions about your order, shipping, or our magnetic fluid headphones?
Reach out through the form below or email us at service@voltaaudio.store. Our team usually replies within 24–48 business hours.

Orders & Shipping

Status, tracking, address changes or delivery issues. Include your order number so we can help you faster.

Returns & Exchanges

Need to return or swap a product? Tell us what you ordered and what went wrong.

Product Questions

From ferrofluid to compatibility and setup, ask us anything before or after you buy.

How to Reach Us

  • Contact form: Fill in your name, email and message below.
  • Email: Write to service@voltaaudio.store for store or product support.
  • Attachments: If you have screenshots or photos, mention them in your message and we’ll follow up so you can share them.

Please do not send full card numbers or other sensitive payment details. Our team will never ask for them.

Response Time

We aim to reply within 24–48 business hours. During launches or holidays, it may take a little longer, but every message is read by a real person.

Before You Write

For quick answers on shipping, returns and product details, you can also check our FAQs and policy pages. If you still need help, just reach out.